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SAP C-C4H225-12 Exam Syllabus Topics:

Topic	Details
Topic 1	Define concepts related to Email Analytics, Revenue Analytics, and Channel Analytics in order Define product recommendations, their source, and their application
Topic 2	Define concepts related to Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding Articulate the kinds of ecommerce integrations available
Topic 3	Articulate the use and apply understanding of this use to trend reporting, bounce management, allowlists, and user management
Topic 4	Email channel setup and compliance, and account security settings in order to apply these concepts in implementation Automations (AC and Interactions) Open Time Content

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Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Training Vce - C-C4H225-12 Lab Questions & Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Practice Training

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SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Sample Questions (Q69-Q74):

NEW QUESTION # 69
What can you configure in the Email Widget Editor shown below?

• A. The template language
• B. The layout and currency format of the product recommendation
• C. The outer HTML elements of recommended items
• D. The content of product catalog fields in Email Recommendations

Answer: C,D
NEW QUESTION # 70
You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?

• A. Use the same identifier across all channels.
• B. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
• C. Use full name and email address as the unique identifier.
• D. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.

Answer: A
NEW QUESTION # 71
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?

• A. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
• B. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
• C. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
• D. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum

Answer: A
NEW QUESTION # 72
How does contact duplication work in SAP Emarsys Customer Engagement?

• A. Contacts with identical first name and last name are merged automatically.
• B. It runs once a day, checking against the full database.
• C. It runs every time a new contact is about to be imported.
• D. Contacts with the same unique identifier are merged automatically on import.

Answer: C,D
NEW QUESTION # 73
What are some of the configurations that are required before you can start sending emails via SAP Emarsys Customer Engagement?

• A. DNS configuration
• B. Deliverability Advisor
• C. Reply Management
• D. Send Time Optimization

Answer: A,C
NEW QUESTION # 74
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