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Oracle 1z0-1003-22 Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe the Various Launch Conditions
  • Describe Activity Time Windows
  • Create an Activity Link Template

Topic 2
  • Describe Collaboration Features
  • Describe Routing Plan Capabilities
  • Explain the Usage of Work Skills

Topic 3
  • Describe the Custom Property Types
  • Explain the Calendar Capabilities in OFS

Topic 4
  • Describe Activities and Activity Type Features
  • Resources and Resource Types

Topic 5
  • Understand the Capabilities of the OFS Plug-in Framework
  • Describe Inventory Use and Inventory Types

Topic 6
  • Explain the Capabilities of the Where's My Technician Theme
  • Describe Routing Optimization Options


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Oracle Field Service 2022 Implementation Professional Sample Questions (Q89-Q94):

NEW QUESTION # 89
A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?

  • A. the 'Identify activity by' context
  • B. the 'Activity details in chat' context
  • C. the 'Activities' context
  • D. the 'Activity hint' context

Answer: D
NEW QUESTION # 90
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

  • A. Verify that access to Mobility is enabled within the Dispatcher User Type.
  • B. Enable the "Allow action time adjustment in Manage" feature for the Dispatcher User Type.
  • C. Enable the "Allow activity reorder inside the route" feature within the Dispatcher User Type.
  • D. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

Answer: B
NEW QUESTION # 91
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

  • A. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
  • B. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
  • C. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
  • D. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.

Answer: D
NEW QUESTION # 92
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?

  • A. the ability to set travel optimization goals based on predicted traffic data
  • B. the ability to set travel optimization goals either based on cost or resource utilization
  • C. the ability to set travel optimization goals based on current traffic data
  • D. the ability to set travel optimization goals either based on time or distance

Answer: D
NEW QUESTION # 93
A company has technicians in a local Austin office in the United States, which has been configured as a bucket within Oracle Field Service Cloud (OFSC).
They want all of their technicians to be able to work within the AUSTINSOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTINNORTHWEST work zone as well.
Which work zone configuration option meets these requirements?

  • A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the
  • B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the
  • C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.
  • D. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.
  • E. Assign both the AUSTINSOUTHWEST and the AUSTINNORTHWEST work zones to the Austin bucket.

Answer: D Explanation:
AUSTINNORTHWEST and the AUSTINSOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.
NEW QUESTION # 94
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