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Salesforce OmniStudio-Consultant 考試大綱：

主題	簡介
主題 1	Design Integration Procedures and related DataRaptors Explain the capabilities, use cases and purpose of using FlexCards
主題 2	Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples Identify business process step requirements and map them to OmniScript Components
主題 3	Collect and group the customer 360 Information required to show to an end user Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools
主題 4	Create fit gap analyses between requirements and OmniStudio capabilities FlexCards to ensure they meet customer requirements needs
主題 5	Map process requirements to OmniStudio capabilities and explain the interaction between them Validate developed OmniScript processes to ensure client expectation alignment

最新的 Salesforce Consultant OmniStudio-Consultant 免費考試真題 (Q48-Q53):

問題 #48
When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers

• A. They combine multiple actions into a single server call.
• B. They enable better usability in digital interactions.
• C. They can retrieve Salesforce data from multiple objects faster.
• D. They future-proof your front end design.

答案：A,C
問題 #49
Which OmniStudio tool is optimized for performance and minimizes configuration time?

• A. DataRaptor Turbo Extract
• B. Integration Procedure
• C. Calculation Procedure
• D. DataRaptor Extract

答案：A
問題 #50
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'

• A. OmniStudio Action
• B. Integration Procedure
• C. DataRaptor
• D. Calculation Procedure

答案：C
問題 #51
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the bmust says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
What should the consultant recommend to meet this requirement?

• A. Add a DataRaptor to retrieve the email address
• B. Add a Validation Rule to the Contact object
• C. Add a Conditional View to the last step
• D. Add a Set Errors element

答案：D
問題 #52
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?

• A. Parent FlexCard with single Child and multiple Card States
• B. Parent FlexCard with multiple Child and Card Actions
• C. Parent FlexCard with multiple Child and different Card States
• D. Parent FlexCard with single Child and Card Actions

答案：B
問題 #53
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