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Salesforce User-Experience-Designer Exam Syllabus Topics:

Topic	Details
Topic 1	Demonstrate how to gather requirements and plan strategy given current user experiences Describe the impact of corporate branding and styling
Topic 2	Determine how to incorporate human-centered design into a customer solution Describe testing techniques needed for optimal user experiences
Topic 3	Determine which global Salesforce configuration to use for optimized user flow Determine options for users to access onboarding, support, and learning
Topic 4	Given a scenario, describe declarative features that improve user efficiency over a series of steps Describe key Salesforce UX personas and which processes they normally do
Topic 5	Given a scenario, utilize SLDS to create new and customized component functionality Given a scenario, identify which UX method should be used to define a user experience
Topic 6	Describe key design principles and tools that define an accessible and engaging experience Given a scenario, describe how Salesforce can add value to user experiences

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Salesforce Certified User Experience Designer Sample Questions (Q107-Q112):

NEW QUESTION # 107
Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes.
In which order should CK's UX Designer undertake the steps of this process to achieve maximum impact?

• A. Ideation > Iteration > Prototyping > Implementation > User Feedback > Observation
• B. Observation > Ideation > Prototyping > User Feedback > Iteration > implementation
• C. Prototyping > Iteration > Observation > Ideation > Implementation > User Feedback
• D. Implementation> Observation > User Feedback > Prototyping > Ideation > Iteration

Answer: B Explanation:
Explanation
The order in which CK's UX Designer should undertake the steps of the human-centered design process to achieve maximum impact is Observation > Ideation > Prototyping > User Feedback > Iteration > Implementation. This allows the designer to take into account the user's preferences and needs from the very beginning, as well as provide the user with feedback throughout the entire process. The order of steps for a human-centered design process is as follows:
* Observation: Observing user behaviour and interactions to gain insights into their needs and preferences.
* Ideation: Coming up with ideas for potential solutions based on the insights from the observation phase.
* Prototyping: Creating a prototype of the potential solution to test out with users.
* User Feedback: Gathering feedback from users on the prototype and making changes based on their feedback.
* Iteration: Iterating on the prototype based on the feedback from users.
* Implementation: Implementing the final solution.
For more information on the human-centered design process, please see the following Salesforce documentation: https://trailhead.salesforce.com/en/content/learn/modules/uxdesignprocess
NEW QUESTION # 108
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Which two resources should help accomplish this?
Choose 2 answers

• A. Develop Center's Lightning Component Library
• B. Lightning Design System Website
• C. Lightning Web Component Recipes App
• D. Local Development Server

Answer: A,C
NEW QUESTION # 109
Cloud Kicks's development team is working on the build of a new custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?

• A. SLDS Validator extension for VS Code
• B. Keep the SLDS Stylesheet open for reference
• C. Salesforce Developer Console should be used instead
• D. Install SLDS creator from AppExchange

Answer: D
NEW QUESTION # 110
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers

• A. Scale using relative size to signal importance
• B. Grouping proximity and common regions
• C. Continuity keep all typeface the same size
• D. Proportion, keep all element a similar size
• E. Color and contract, saturation between the elements

Answer: A,B,E
NEW QUESTION # 111
Cloud Kicks (CK) has not migrated to Lightning Experience but wants to leverage the Salesforce Lightning Design System (SLDS) in its custom applications.
Which three solutions should CK's designers use to deliver applications with a consistent Lightning Experience Look and feel?
Choose 3 answers

• A. iOS Static Library
• B. Local Development Server
• C. Standard Design Tokens
• D. Heroku
• E. Lightning Stylesheets for Visualforce

Answer: A,B,E
NEW QUESTION # 112
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