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>> New ITIL-4-Foundation Exam Notes <<
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NEW QUESTION # 430
Which statement about the 'service desk1 practice is CORRECT?
Answer: B
NEW QUESTION # 431
Identify the missing word in the following sentence.
The purpose of the 'supplier management' practice is to ensure that the organization's suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.
Answer: A
Explanation:
Explanation/Reference: https://www.bmc.com/blogs/itil-management-practices/
NEW QUESTION # 432
Which dimension of service management considers governance, management, and communication?
Answer: C
NEW QUESTION # 433
Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?
Answer: C
NEW QUESTION # 434
Which problem management activity ensures that a problem can be easily tracked and management information can be obtained?
Answer: A
NEW QUESTION # 435
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