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NEW QUESTION # 81
An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?
Answer: C
NEW QUESTION # 82
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
Answer: B
NEW QUESTION # 83
Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?
Answer: A
NEW QUESTION # 84
Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user's security setting.
Which type of dashboard should this be?
Answer: B
NEW QUESTION # 85
Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?
Answer: B
NEW QUESTION # 86
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