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最新Field-Service-Lightning-Consultant試題 - Field-Service-Lightning-Consultant題庫最新資訊

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Salesforce Field-Service-Lightning-Consultant 考試大綱：

主題	簡介
主題 1	Determine the appropriate dispatch strategy for an organization Apply the appropriate life cycle of a Service Appointment required to execute a Work Order
主題 2	Given a scenario, decide the appropriate type of optimization service to use Recommend the appropriate Service Territories and their Members
主題 3	Determine the appropriate option to execute Complex Work in FSL Illustrate how to configure Work Order Milestones
主題 4	Understand different field service settings for FSL Administrator Configure Work Order processes, parameters, and Work Types
主題 5	Explain the relationships between time sheets, timesheet entries, service resources Compare different filtering options for the Dispatcher Console
主題 6	Outline the differences between aerial versus street-level routing Distinguish between FSL license types and when to deploy them
主題 7	Understand the usage of Field Service Lightning for DateTime tracking fields Explain the difference between a multi-day Service Appointment and a standard Service Appointment

最新的 Field Service Lightning program Field-Service-Lightning-Consultant 免費考試真題 (Q211-Q216):

問題 #211
A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

• A. service appointment
• B. work order
• C. work types
• D. service report

答案：B
問題 #212
When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signature capture?

• A. Create two Service Reports and add one Signature Block to each Report.
• B. Create relevant Signature Types and add Signature Blocks to the Service Report Template.
• C. Create two custom fields for the Service Appointment and use Flows to capture each signature.
• D. Create a Flow that adds two Signature Blocks when the Service Report Is generated.

答案：B
問題 #213
Universal Containers has customers who have previously negotiated pricing on some products.
Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders'?

• A. Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.
• B. Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.
• C. Utilize a custom Global Price Book and add all products as Price Book Entries.
• D. Create customer-specific Price Books and add all products as Price Book Entries.

答案：B
問題 #214
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.
Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)

• A. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
• B. Use of Standard Reports to view Parent and Work Order Lines Items within Work Orders by Customer.
• C. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
• D. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.

答案：A,C
問題 #215
universal container wants its technician to follow a standard operating procedure (S O P) while performing maintenance on an individual asset. Each operation should be captured independently to allow technician to enter note and update status they progress with the work preventative maintenance should be with a single visit Which data model should the consultant recommend to the universal container?

• A. Work order line item represent the preventative Maintenance on the asset - work order represent the different operations- service appointment to represent visit
• B. Work order to represent the preventative maintenance on the asset - work order line item to represent the different operations - service appointment to represent the visit
• C. Work order to represent the preventative maintenance on the asset - service appointment to represent the different operations - work order line item to represent the visit
• D. Service appointment to represent ante the preservative maintenance on the asset - work order line item to represent the different operations - work order to represent the visit

答案：B
問題 #216
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