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SAP CS4CSV2208 Exam Syllabus Topics:

Topic Details
Topic 1
  • Implementation and Configuration for Scope Items Related to Service Operations and Processes
  • Identify Self-Service Configuration UIs for data migration
Topic 2
  • Implement configuration for Service Contract Management (?3MO?)
  • Describe the concepts of extensibility and integration and their implementations
Topic 3
  • Describe the RISE with SAP strategy and the solution scope of SAP S
  • 4HANA Cloud (public)
  • Perform core user management in RISE with SAP S
  • 4HANA Cloud
Topic 4
  • Describe the concepts of Business Process Testing and prepare and execute a Business Process Test Plan
  • SAP Field Serv Mngmt (?49X?) and Service Quotation (?4GA?)
Topic 5
  • Describe the SAP Activate Implementation Methodology
  • Describe best practices for managing data migration between release lifecycles
Topic 6
  • Cloud Security, GDPR, and Identity Access Management
  • Service Order Management and Monitoring (?3D2?)
Topic 7
  • Implement configuration for Credit Memo Processing for Serv Mngmt (?4GG?)
  • Explain SAP Business Technology Platform Identity Authentication Service
Topic 8
  • Identify Key Solution configuration settings for integration
  • Service Delivery Issue Analysis (?43A?) and Service Management Overview (?43B?)

SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation Sample Questions (Q49-Q54):

NEW QUESTION # 49
Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated?
Note: There are 2 correct answers to this question.

  • A. An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
  • B. Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.
  • C. A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
  • D. A new item category called Credit Memo Request Item becomes available for service contract items.

Answer: B,C
NEW QUESTION # 50
What is the key characteristic of the process for a service quotation where the service quotation type Standard Service Quotation is used?

  • A. The total quotation amount is calculated based on the time and material information entered in the quotation.
  • B. The total available to promise (ATP) quantity is calculated based on the quantities entered for all quotation items.
  • C. The total quotation amount is calculated based on the fixed price that is entered in the quotation.
  • D. The total capacity requirements are calculated based on the time and material information entered in the quotation.

Answer: A
NEW QUESTION # 51
What are examples of scope items that allow for the use of configurable service products in service documents?

  • A. Service Contract Management (3MO)
  • B. Service Order Management with Advanced Variant Configuration (6GS)
  • C. Service Order Management and Monitoring (3D2)
  • D. Service Contract Management with Advanced Variant Configuration (6GU)

Answer: D
NEW QUESTION # 52
What tasks can you perform from the Display Technical Users app?
Note: There are 2 correct answers to this question.

  • A. Lock and unlock the initial user account that is delivered with the new system.
  • B. Change the username and password of a print user.
  • C. Upload a certificate for a communication user.
  • D. Assign and unassign users to user groups.

Answer: A,B
NEW QUESTION # 53
What are some of the main advantages of using the scope item Service Order Processing with SAP Field Service Management (49X)?
Note: There are 2 correct answers to this question.

  • A. A seamless, fast and flexible delivery of field services by using SAP Field Service Management to support a service technician
  • B. Automatic status updates in the service order out of SAP Field Service Management
  • C. A seamless, fast and flexible delivery of field services by using SAP S/4HANA Cloud to support a service technician
  • D. A more efficient billing process by using SAP Field Service Management to support a billing clerk out in the field

Answer: A,B
NEW QUESTION # 54
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