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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Given a defined future state B2B multi-cloud solution architecture alongside business requirements Define the functional and technical solution
Topic 2	Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution Given customer expectations around data volumes
Topic 3	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution
Topic 4	Eensure that stakeholders are appropriately enabled to manage the solution moving forward Define the strategy to migrate data
Topic 5	Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution Identify design options and their associated risks
Topic 6	Determine how to further improve the solution to ensure business benefits are continuously realized Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 7	Define the incremental steps necessary to reach the recommended future end state that supports business outcomes choose the preferred method for integrating data across different clouds
Topic 8	Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap Given information gathered during discovery

Salesforce Certified B2B Solution Architect Exam Sample Questions (Q78-Q83):

NEW QUESTION # 78
Universal Containers (UC) has a multi-cloud environment that includes Sales Cloud, Service Cloud, and CPQ. The environment supports multiple languages via the translation workbench. As part of a roadmap, UC is implementing B2B Commerce. As part of this project, there is a requirement to translate data stored within the Name and Description fields on the Product and Product Category objects.
What should a Solution Architect recommend to achieve this?

• A. Enable Translation Workbench.
• B. Done data records and translate.
• C. Enable Data translation for 626 Commerce.
• D. Add custom field with translations

Answer: C
NEW QUESTION # 79
Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budget during the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

• A. Help the executive team develop a governance framework; and team to focus on those concerns throughout the build and track the budget.
• B. Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
• C. Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
• D. Assure the executive team that the current project is at a fixed scope and there will not be any overrun on budget.

Answer: A
NEW QUESTION # 80
UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

• A. Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.
• B. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.
• C. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.
• D. Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.

Answer: A,C Explanation:
Salesforce B2B Commerce is a solution that enables organizations to create ecommerce storefronts that are specifically designed for businesses making large volume purchases from other businesses online. B2B Commerce customers need easy online access to suppliers so they can buy products to run their businesses.
According to 3, B2B Commerce makes business buying easy and individualized. It provides the ability to exceed expectations and hide business complexity for customers with features such as personal catalogs, accurate pricing, large orders, quick reorders, self-service account management, and more.
Therefore, a Solution Architect should highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts. This way, UC can lower the cost of sales by automating simple transactions and freeing up sales resources for higher-value opportunities.
A Solution Architect should also highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone. This way, UC can leverage its online presence to reach new markets and customers without investing in physical infrastructure or personnel.
https://trailhead.salesforce.com/en/content/learn/modules/cccccapability/ccccbasics_b2b
NEW QUESTION # 81
Universal Containers (UC) recently went live with a multi-cloud implement at ton consisting of Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. The UC Marketing team wants to generate Marketing Cloud Account Engagement emails using the same dynamic content that users access in Experience Cloud. They want to trigger Marketing Cloud Account Engagement emails based on certain user actions while keeping the content dynamic and configurable via a user- friendly mechanism.
Which approach should a Solution Architect recommend m this case?

• A. Build a custom application using Lightning Web Components to make the email content dynamic and configurable.
• B. Change the data model to support sending Marketing Cloud Account Engagement email via the Experience cloud site.
• C. Use Salesforce CMS on Experience Cloud and the new Marketing Cloud Account Engagement Lightning Email Experience.
• D. Consider finding AppExchange packages that support this functionality on Experience Cloud and Marketing Cloud Account Engagement.

Answer: C Explanation:
Using Salesforce CMS and the new Marketing Cloud Account Engagement Lightning Email Experience can enable the UC Marketing team to generate Marketing Cloud Account Engagement emails with dynamic content accessed through Experience Cloud. This approach can provide a user-friendly mechanism to configure content and trigger email sends based on user actions, without changing the data model. Additionally, this approach leverages native Salesforce functionality and does not require custom development or third-party packages.
https://www.salesforce.com/products/experience-cloud/features/customer-engagement-solutions/
NEW QUESTION # 82
P&C Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as well as Shield capabilities. P&C Hardware is in the process of launching an online store based on Salesforce technology that's supposed to go live in 6 weeks. P&C Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process with weekly releases. So far, P&C Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.
What are two viable options a Solution Architect should explore in more detail with the client?
Choose 2 answers

• A. Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.
• B. Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.
• C. Leverage Shield Event Monitoring in combination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.
• D. Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third-party monitoring and alerting solution that's already in place at P&C Hardware.

Answer: B,D
NEW QUESTION # 83
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