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Avaya 72301X Exam Syllabus Topics:

Topic	Details
Topic 1	Communication Applications Troubleshooting Tools and Techniques Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
Topic 2	Describe troubleshooting tools and techniques for Internet Friendly Gateway Identify the call flow for Avaya Spaces Extension
Topic 3	Communication Applications Architecture Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
Topic 4	Describe tools and logs to troubleshoot AES Explain the Branch Survivability and its configuration to achieve Survivability
Topic 5	Identify the key configuration steps for AES Describe the key configuration steps for Internet Friendly Gateway
Topic 6	Describe the call flows for SIP Trunking and Remote Worker Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence

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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q36-Q41):

NEW QUESTION # 36
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

• A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
• B. Add Certificate Authority certificate into the TLS profile Peer Verification List.
• C. Export the SBCE identity certificate, and import it into SM.
• D. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.

Answer: A,C
NEW QUESTION # 37
After you finish the Avaya Breeze ™ installation you notice that the host name is incorrect.
How can you change the hostname in Avaya Breeze ™?

• A. Using System Manager (SMGR), navigate to Elements > Routing > SIP Entity
• B. Using SSH client login to the Breeze server and run the command CEnetSetup
• C. Using SSH client login to the SMGR server and run the command CEnetSetup
• D. Using System Manager (SMGR), navigate to Breeze > Server Administration

Answer: B
NEW QUESTION # 38
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

• A. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
• B. Using a direct H323 trunk group between CM and AAM.
• C. Using an in-directly routed H.323 trunk group between CM and AAM via Session Manager
• D. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

Answer: D
NEW QUESTION # 39
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

• A. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
• B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
  > Server Administration, and read the Version displayed.
• C. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
• D. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
  > Server Management, and read the Version displayed.

Answer: B
NEW QUESTION # 40
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?

• A. DMCC/TSAPI
• B. TR87
• C. ASAI/TSAPI
• D. WCF

Answer: B
NEW QUESTION # 41
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