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試験にすぐに合格する場合は、1z0-1037-22準備ガイドが最適です。多くのユーザーは、学ぶ時間があまりないことを知っています。これに対応して、データの内容を科学的に設定しました。断片的な時間を使って学習することができ、1分ごとに効果があります。 1z0-1037-22試験問題の内容を本当に吸収できるように、学習計画を調整します。この学習計画は、あなたの仕事や生活にも大きな影響を与える可能性があります。 1z0-1037-22学習ガイドを20〜30時間慎重に学習している限り、1z0-1037-22試験に進むことができます。 CertShikenは市場でテストされたすべての1z0-1037-22浮き沈みを経験してきましたが、1z0-1037-22試験問題は完全にプロフェッショナルになりました。Oracle Knowledge Management 2022 Implementation Professional 最後に明るい光がある限り、道路で起こった困難を回避することはありません。それはあなたが望む満足のいく結果です。 知識の理論とクイズの問題の練習の両方がOracle Knowledge Management 2022 Implementation Professional、試験に対処する際にあなたがより熟練するのに役立ちます。 当社の専門家は、1z0-1037-22すべての有用なコンテンツを統合することにより、Oracle試験の重要なポイントをトレーニング資料に抽出しました。 >> 1z0-1037-22復習攻略問題 <<

1z0-1037-22日本語版問題解説、1z0-1037-22試験概要

1z0-1037-22証明書を取得することは、すべての新人初心者が夢見るタスクです。 それにより、リーダーの目で職場のエリートになるだけでなく、迅速な昇進と昇給を得ることができ、より良いビジネスに移行する機会があるかもしれません。 Oracleあなたが学生であろうとオフィスワーカーであろうと、あなたはここで満足することができ、1z0-1037-22試験トレントを選んだとしても後悔することはありません。我々CertShikenは成功した数十の候補者の何千ものを助けてきたために、その目的を達成。 1z0-1037-22試験に合格し、夢の1z0-1037-22のOracle Knowledge Management 2022 Implementation Professional認定を取得することは例外ではないと考えています。

Oracle 1z0-1037-22 認定試験の出題範囲:

トピック 出題範囲
トピック 1
  • Use answer versioning
  • Use reports features
  • Use answers search

トピック 2
  • B2C Service Products and Services - Common Features
  • Manage Knowledge Advanced Content

トピック 3
  • Use Knowledge Advanced Search Capabilities
  • Explain the dashboard feature


Oracle Knowledge Management 2022 Implementation Professional 認定 1z0-1037-22 試験問題 (Q63-Q68):

質問 # 63
Which two statements are true about the Connect Common Object Model? (Choose two.)

  • A. CRUD operations can be performed on sub-objects only through their parent primary object.
  • B. Sub-objects contain only primitive data types.
  • C. Primary objects contain either primitive data types or sub-objects.
  • D. Primary objects have only independent life cycles.
  • E. An array object is a collection of primary objects.

正解:A、D 解説:
D: CRUD operations on Sub-Objects are done only via their parent object E: Primary objects have their own life cycle.Primary objects are objects with a unique ID (primary key) which can be directly created, read, updated, and deleted. All primary objects inherit from the RightNow RNObject. Primary objects have no set lifecycle in the Oracle RightNow Cx platform, meaning that once the objects are created, they exist in the system until they are deleted.
質問 # 64
How can you access the Report Explorer?

  • A. Home > Configuration > Report management > Report explorer
  • B. Home > Analytics > Report management > Report explorer
  • C. Home > Configuration > Report management
  • D. Home > Analytics > Report Explorer
  • E. Home > Configuration > Report Explorer

正解:D 解説:
To access Knowledge Advanced Analytics:
Reference:
Oracle Service Cloud, Using Knowledge Advanced, Release May 2016, page 75
質問 # 65
What does the response requirement in an SLA specify?

  • A. the maximum number of days allowed for the resolution of an incident as per the business hours.
  • B. the overall maximum time limit for the initial response and resolution for each incident.
  • C. individual time limits for the initial response time and subsequent resolution as per the business hours.
  • D. initial response time limit to all customer inquiries within one business day.

正解:B 解説:
Service level agreements (SLA) in Oracle RightNow Cloud Service (Service) control the type and amount of support you offer your customers.
Using response requirements, you can track the effectiveness of your customer service and determine whether staff members are meeting defined service goals for initial response and incident resolution times.
Reference:
https://docs.oracle.com/cloud/17d/servicecsgs/FAMUG/service.htm#FAMUGth_ServiceLevelAgreements
質問 # 66
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?

  • A. Create a standard text to include the new address and update all the answers to include it.
  • B. Create a variable to contain the address and update all answers to include it.
  • C. Call support and have them run a search and replace on the database.
  • D. Search for all answers that have the address and update.

正解:D 解説:
Answer variables are predefined shortcuts for entering information into an answer instead of a long string of text. When an answer displays on the customer portal, the variable is replaced with whatever value was specified by your administrator.
Variables are also helpful to use for information that may change. When your administrator changes the value of the variable, all answers containing that variable will also change. Contact your administrator for a list of variables defined for your application. For example, if your administrator added a variable for a support email address at your organization called "contact," you could insert the variable for the email address in the answer, such as $contact. If the email address changes, all answers containing the contact variable are updated.
Reference:
https://docs.oracle.com/cloud/november2016/servicecsgs/FAABU/BUIGuide-9.htm
質問 # 67
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?

  • A. Custom report
  • B. Dashboard report
  • C. Standard report
  • D. Cross Tabs report
  • E. Cumulative report

正解:B 解説:
Dashboards are particularly useful for managers who need to view a wide range of data from different reports. Using dashboards eliminates the need to open a large number of reports individually.
When viewing standard or custom reports, you generally open reports one at a time, and search for data in only the report that is active. However, you can view and search for data in several reports simultaneously by adding them to a dashboard. Each report in a dashboard retains the same functionality as if you opened the report separately, allowing you to access and work with a variety of data from one dashboard.
Reference:
https://docs.oracle.com/en/cloud/saas/service/18a/famug/analytics.html#dashboards
質問 # 68
...... 成功した方法を見つけるだけで、失敗の言い訳をしないでください。Oracleの1z0-1037-22試験に受かるのは実際にそんなに難しいことではないです。大切なのはあなたがどんな方法を使うかということです。CertShikenのOracleの1z0-1037-22試験トレーニング資料はよい選択で、あなたが首尾よく試験に合格することを助けられます。これも成功へのショートカットです。誰もが成功する可能性があって、大切なのは選択することです。 1z0-1037-22日本語版問題解説: https://www.certshiken.com/1z0-1037-22-shiken.html