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NEW QUESTION 44 Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?

  • A. Only the most critical events on every CI in the CMDB should generate an alert.
  • B. Only events that necessitate action should generate an alert.
  • C. Every event on every critical CI in the CMDB should generate an alert.
  • D. Every event should generate an alert so you have the opportunity to resolve them all.

Answer: B   NEW QUESTION 45 A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evtmgmt.incidentcloses_alert property is set appropriately to close the alert. What is the most likely cause of this issue?

  • A. The support agent has the evtmgmtoperator role, but not the evtmgmtuser role.
  • B. The support agent does not have the evtmgmtuser role.
  • C. The support agent has the evtmgmtuser role, but not the evtmgmtoperator role.
  • D. The support agent only has the evtmgmtadmin role.

Answer: B Explanation: Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMResolveCloseIncidentAlert.html   NEW QUESTION 46 What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

  • A. The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
  • B. All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
  • C. A CI is any component within your infrastructure that needs to be managed in order to deliver Services.
  • D. The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

Answer: A,C   NEW QUESTION 47 What two key steps must be performed after creating a new connector instance? (Choose two.)

  • A. Activate the connector
  • B. Enter credentials for the connector
  • C. Assign a MID Server to the connector
  • D. Debug the connector
  • E. Test the connector

Answer: A,E   NEW QUESTION 48 What applications are included in the ITOM Health product?

  • A. Cloud Management
  • B. Event Management and Operational Intelligence
  • C. Discovery and Service Mapping
  • D. ITOM Visibility

Answer: B   NEW QUESTION 49 ......